Shipping and Delivery
Item(s) will be sent once full payment (including any additional freight costs) have been cleared.
Deliveries are made Monday - Friday.
North Island - Expected delivery 1-3 business days.
South Island - Expected delivery 3-5 business days.
AUCKLAND Delivery Region shown in White.
Please ensure you have chosen the correct Delivery Region at checkout.
When will my order be dispatched?
Orders can be placed 24/7 via our web store and will be dispatched the next business day provided the item is in stock and payment received as cleared funds.
If you have ordered an item that is out of stock or sold out, we will attempt to contact you during business hours and ask if you would like a substitute item.
Please note: Payment by Bank Transfer (direct credit) can take 2-3 working days to be cleared.
Do you ship to PO Box addresses or Courier Depots?
Sorry, we don't ship orders to PO Box addresses or Courier Depots.
Dangerous Goods and Oversized Items
Delivery of large and heavy items and dangerous goods may incur additional freight.
You will be notified of any additional freight costs before the processing and shipping your order. Delivery times of these items may be longer.
Where is my Order Confirmation?
An Order Confirmation is e-mailed to you shortly after payment is confirmed. Please check any e-mail spam folders as they can sometimes end up in there.
Please let us know if you have any special delivery instructions at checkout.
Open and inspect all parcels BEFORE signing for the courier delivery and if damaged in transit please ensure the courier has recorded this and notify us immediately on (09) 256 1120.